Hotels
Guest-facing service systems and back-office controls that lift ADR and repeat rate.
Mogadishu · Somalia · Est. 2019
Helping Somali businesses build better systems,improve performance, and protect profit.
We don't just advise. We assess, design, build, train, implement and improve practical operating systems that increase accountability, reduce waste, strengthen operations and grow profitability.
120+
Engagements delivered
9
Industries served
18%
Avg. waste reduction
90-day
Improvement program
Trusted acrossHotelsRestaurantsCafésHospitalsSchoolsUniversitiesNGOsGovernment
Why Caawiye
A consulting firm built to install change, not just describe it.
Six disciplines, one operating philosophy: build the system, train the people, measure the performance.
Implementation over advice
We stay through execution—installing systems that hold long after we leave, not decks that gather dust.
Learn more
Practical business systems
Operating models tailored to how Somali businesses actually run day to day, floor to boardroom.
Learn more
Financial controls
Cash, inventory and expense controls that close leaks, standardise reporting and protect margin.
Learn more
Operational excellence
Repeatable workflows that raise consistency, throughput and guest experience across every shift.
Learn more
SOPs that work
Front-of-house to back-office SOPs written for real staff, real supervisors, and real accountability.
Learn more
Training & coaching
Managers and teams coached on the floor until new standards become the default way of working.
Learn more
Services
An operating toolkit for serious businesses.
Twelve disciplines you can engage individually, or combine into a full-business transformation.
Business Assessment
A structured diagnostic of operations, finance, people and customer experience — with a prioritised action plan.
SOP Development
Practical Standard Operating Procedures your team will actually follow, tailored to each department.
Operations Systems
End-to-end workflows for service, production, procurement and back-of-house coordination.
HR Systems
Roles, contracts, KPIs, evaluations and disciplinary frameworks that professionalise your team.
Training
On-the-floor coaching and classroom sessions for managers, supervisors and frontline staff.
Sales & Marketing
Positioning, offer design and channel execution built around real revenue outcomes.
Financial Controls
Cash handling, approvals, reporting and daily controls to safeguard revenue and reduce risk.
Cost Reduction
Line-by-line cost review across food, labour, utilities and procurement to protect margin.
Waste Control
Portioning, stock rotation and yield tracking systems that visibly cut daily waste.
Debt Collection Systems
Structured receivables workflows, credit policies and follow-up scripts that convert aging debt into cash.
90-Day Improvement Program
A focused sprint that overhauls one part of your business—systems installed, staff trained, KPIs live.
Monthly Management Support
Ongoing advisory and performance reviews that keep discipline compounding month after month.
How we work
An eight-stage engagement, engineered for execution.
Every engagement follows the same disciplined arc — from assessment to installed, measurable improvement.
- 01Assess
Structured on-site review across operations, people, finance and customer experience.
- 02Diagnose
Root-cause analysis with prioritised issues, quick wins and long-horizon reforms.
- 03Design
Target operating model, org design and system blueprints tailored to your business.
- 04Build
SOPs, forms, dashboards, controls and reporting toolkits, drafted and reviewed with you.
- 05Implement
We install the system on the ground — floor, kitchen, back office, finance.
- 06Train
Managers coached and staff certified until the new standard is muscle memory.
- 07Monitor
KPIs, checklists and rhythm of business meetings that keep discipline visible.
- 08Improve
Monthly reviews that refine what works, retire what doesn't, and compound gains.
Industries
Deep operating expertise across the sectors that power Somalia.
Restaurants
Menu engineering, food cost systems and service SOPs that raise consistency.
Coffee Shops & Cafés
Speed-of-service, portion controls and barista programmes that protect quality.
Hospitals & Clinics
Patient flow, billing controls and admin SOPs that reduce revenue leakage.
Schools & Universities
Academic operations, fee collection systems and staff performance frameworks.
NGOs & Government
Programme delivery systems, procurement controls and donor-ready reporting.
Why clients choose us
Measurable results, backed by installed systems.
We are hired to move numbers — not to hand over reports. Every engagement is anchored in outcomes we can point to inside your business.
0+
Engagements delivered across Somalia
0%
Average waste reduction in food operations
0%
Typical uplift in collections within 90 days
0%
Client retention on monthly management support
- Implementation-focused delivery
- Practical, documented systems
- Accessible pricing for Somali SMEs
- Revenue growth as a first-class KPI
- Cash, cost and inventory discipline
- Waste reduction across the P&L
- Guest and customer experience uplift
- Operational excellence, measured monthly
Financial control
The controls that quietly protect your profit.
Most businesses don't lose money to one big event. They lose it to a hundred small, uncontrolled decisions. We install the systems that make each of those decisions visible — and accountable.
Expense control
Approval matrices and spend policies that eliminate off-book leaks.
Food cost
Recipe cards, portion controls and daily variance reviews.
Inventory
Cycle counts, par levels and shrinkage tracking by SKU.
Debt collection
Aging reports, follow-up cadences and structured escalation.
Cash control
Daily reconciliations, till audits and dual-signatory protocols.
Accounting coordination
Handover protocols with your bookkeeper or accounting firm.
Operational KPIs
Before → After Caawiye
90-day snapshot
Food cost ratio-31%
42%
29%
Cash variance-88%
6.4%
0.8%
Inventory shrinkage-73%
11%
3%
Overdue receivables-68%
38%
12%
0.8%
Cash variance
42
SOPs live
96%
Team certified
About the founder
Abdukadir Osman Allasow
Business & Hospitality Operations Consultant
Abdukadir founded Caawiye to bring operating rigour to Somalia's fastest-growing businesses. His practice sits at the intersection of hospitality operations, SOP development, staff training and financial control — with a bias toward implementation on the floor, not theory in the room.
He has led operating turnarounds across hotels, restaurants, healthcare and education, coaching owners and managers to run their businesses with the same discipline as the region's best-performing operators.
Hospitality operations
Front & back-of-house transformation
SOP design
Documented, trainable, enforceable
Leadership coaching
Owners, managers, supervisors
Next step
Ready to transform your business?
Book a structured business assessment. We'll spend a working session inside your operation and leave you with a prioritised, costed action plan — whether or not you engage us further.
Contact
Let's build the systems your business deserves.
Tell us a little about your business and what you'd like to improve. We'll be back within one working day.
Phone
+252 61 000 0000
Email
hello@caawiye.co
Office
KM4, Mogadishu, Somalia
Mogadishu, Somalia
Interactive map placeholder